Who is Eligible for Compensation?
- Passengers that purchased a monthly seasonal contract that started between the 15th of February and the 15th of March.
- Students who purchased a yearly or semester contract for the current school year.
What Compensation Will I get?
Those eligible will get a special seasonal contract or stored value for an amount to be decided by the Ministry of Transportation. When we get the official approval, we will send you an email with all of the details.
How Will I Get the Compensation?
To get the compensation you would have to load a contract to your Rav-Kav card in one of the following ways:
- Using the Rav-Kav Online mobile app for Android and iPhone
- From the Rav-Kav Online website using a card reader
- In one of our loading stations in kiosks and retail chains
- In one of Casponet's self-service ATMs
I Loaded Using Rav-Kav Online, Do I Need to Register For Compensation?
If you used the Rav-Kav Online mobile app or website we already registered you for compensation.Once it's ready, we will send you an email.